Returns & Exchanges
At Halifax Paper Hearts, we want you to be completely delighted with your stationery and home goods. If your order isn't a perfect match, you can return or exchange unused items within 30 days of purchase.
Initiate Your Request
Email our studio team with your order number and the reason for your return to receive a return authorization code.
Prepare Your Package
Carefully pack your items in their original packaging to ensure they remain crisp and undamaged during transit.
Ship It Back
Affix the provided shipping label and drop your package off at any authorized postal service location.
Receive Your Refund
Once we receive and inspect your items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing